If you have placed an order for a custom toy, this is put into our production queue and it is cast once a mould is available. Orders are prioritised by date and where possible, sequentially.
If your order is for our inventory stock, it will ship within 1-2 business days.
If your order is for a sample pack or accessories only, it will ship within 1-2 business days.
If you order include a custom toy as well as other accessories or inventory stock, your order will ship once the entire order has been made.
Shipping is only charged as a single dispatch, if you would like to receive inventory or accessories at an earlier date to a custom toy, we advise placing these as separate orders.