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Shipping
UK Delivery
| Service Name | Speed | Weigh Restrictions | Insurance |
| Royal Mail 2nd Class Signed For® | 2-3 Working Days | None | £50 |
| Royal Mail 1st Class Signed For® | Next Working Day | None | £50 |
| Royal Mail Special Delivery 1pm | 1pm day after dispatch | None | £50 |
| UPS Standard | 1-2 Working Days | None | £60 |
International (EU)
| Service Name | Speed | Weigh Restrictions | Insurance |
| Royal Mail Tracked & Signed | 2-3 Working Days | 2kg* | £50 |
| UPS Standard | 1-5 Working Days | None | £50 |
| UPS Express Saver | 1-2 Days | None | £60 |
International (Outside of EU)
| Service Name | Speed | Weigh Restrictions | Insurance |
| Royal Mail Tracked & Signed | 5-7 Working Days | 2kg* | £50 |
| UPS Express Saver | US: 2 Days Asia: 3 Days | None | £50 |
Service Regions
Royal Mail Service Regions
| Service Name | Countries |
| Royal Mail Europe | Armenia, Cyprus, Geogia, Albania, Belarus, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Vatican, Greenland |
| Royal Mail World Zone 1 | Africa, Asia, North America, South America |
| Royal Mail World Zone 2 | French Southern Territories, British Indian Ocean Territory, Christmas Island, Cocos (Keeling) Islands, Laos, American Samoa, Australia, Belau, Cook Islands, Fiji, Kiribati, Nauru, New Caledonia, New Zealand, Niue, Norfolk Island, Papua New Guinea, Pitcairn, Samoa, Solomon Islands, Tokelau, Tonga, Tuvalu |
UPS Service Regions
| Service Name | Countries |
| UPS Standard | Armenia, Cyprus, Geogia, Albania, Belarus, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Vatican, Greenland |
| UPS Express Saver | Albania, Algeria, American Samoa, Andorra, Angola, Armenia, Aruba, Australia, Austria, Azerbaijan, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bosnia and Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Central African Republic, Ceuta, Chad, Chile, Comoros, Congo, Cook Islands, Croatia, Cyprus, Czech Republic, Denmark, Djibouti, Equatorial Guinea, Eritea, Estonia, Ethiopia, Faroe Islands, Fiji, Finland, France, Gabon, Germany, Gibraltar, Greece, Greenland, Guam, Guernsey, Guinea, Hong Kong, Hungary, Iceland, Ireland, Israel, Italy, Ivory Coast, Japan, Jersey, Kazakhstan, Kenya, Kiribati, Laos, Latvia, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Madagascar, Malawi, Mali, Malta, Mauritania, Mauritius, Mayotte, Melilla, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Mozambique, Myanmar, Nepal, Netherlands, New Caledonia, New Zealand, Niger, North Macedonia, Norway, Nothern Mariana, Palestinian Territory, Panama, Papua New Guinea, Poland, Portugal, Reunion, Romania, Samoa, San Marino, Senegal, Serbia, Seychelles, Sierra Leone, Slovakia, Slovenia, Soloman Islands, South Africa, Spain, Swaziland, Sweden, Switzerland, Tajikistan, Timor-Leste, Togo, Tonga, Tunisia, Turkmenistan, Tuvalu, Uganda, United States, Uruguay, Uzbekistan, Vanuatu, Wallis and Futuna, Zambia, Zimbabwe |
Workshop Turnaround Times
Standard Delivery
We aim to manufacture your custom toy within 4 weeks.
Estimated lead times as of 03/10/19 – 1-2 weeks.
Delivery periods are guaranteed and insured by the courier selected from the date of dispatch.
Our free delivery options
For the foreseeable future, we offer customers in certain countries free shipping on their orders if their order total is above a minimum threshold.
For customers in the UK, this minimum is £120.
For selected EU countries*, the minimum is £175
For customers in the US and Canada, the minimum is £300
* Our free shipping offer for EU countries, is currently only valid for the following destinations:
| Austria | Belgium | Czech Republic | Denmark |
| France | Germany | Italy | Luxembourg |
| Netherlands | Slovakia | Spain |
VAT for Uk and eu customers
Customs and Import Fees
You should always check with your local customs and import laws to see if an order you place from abroad will incur tax when it enters your country. Weredog has no control over these taxes, and cannot pay them for you before the order arrives in your country.
However, If you’re in the US, at present, anything below a $2,500 (USD) order constitutes an ‘informal entry’, and will not incur customs fees.
Why do you have a custom delivery policy?
Here at Weredog we are required to comply with the Consumer Contracts Regulations 2013 (Previously the Distance Selling Regulations 2000). This means that because we provide bespoke and custom products, tailored to you, we have a bit more flexibility in the time we have to deliver – so long as we keep you well informed.
Because all our products are hand made especially for you, It will occasionally take us a little while to get to your order.