Shipping

Shipping costs

We send many differing products all over the world, so there’s no single postage price – If you’d like to know what delivery will cost, add your order to the cart and enter your shipping information on the checkout page. We’ll show you how much it will cost to ship before you place your order!

Our Carriers

We currently ship via our two carriers, DHL and UPS.

UK Shipping

Service Name Speed Weigh Restrictions Accepts PO Boxes?
DHL Parcel By the end of next working day  25kg NO
DHL Express   70kg NO
UPS Standard 1-3 Days After Dispatch 30kg NO
UPS Express Saver Delivery by 12pm Noon; Day After Dispatch 30kg NO

 

International Shipping

Service Name Speed Weigh Restrictions Accepts PO Boxes?
DHL Express   70kg NO
UPS Standard 1-5 Days After Dispatch 20kg NO
UPS Express Saver

EU: 1-2 Days After Dispatch

US: 2 Days After Dispatch
Asia: 3 Days After Dispatch

20kg NO

Customs and import fees

Weredog ships from the UK, all over the world. Customers inside the UK are, of course, exempt from customs fees!

Elsewhere, you should always check with your local customs and import laws to see if an order you place from abroad will incur fees when it enters your country. Weredog has no control over these fees, and cannot pay them for you before the order arrives in your country.

However, if you’re in the US, at present anything below a $2,500 (USD) order constitutes an ‘informal entry’, and will not incur customs fees.

Service Regions

UPS Service Regions
Service Name Countries
UPS Standard Armenia, Cyprus, Geogia, Albania, Belarus, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Vatican, Greenland
UPS Express Saver Albania, Algeria, American Samoa, Andorra, Angola, Armenia, Aruba, Australia, Austria, Azerbaijan, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bosnia and Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Central African Republic, Ceuta, Chad, Chile, Comoros, Congo, Cook Islands, Croatia, Cyprus, Czech Republic, Denmark, Djibouti, Equatorial Guinea, Eritea, Estonia, Ethiopia, Faroe Islands, Fiji, Finland, France, Gabon, Germany, Gibraltar, Greece, Greenland, Guam, Guernsey, Guinea, Hong Kong, Hungary, Iceland, Ireland, Israel, Italy, Ivory Coast, Japan, Jersey, Kazakhstan, Kenya, Kiribati, Laos, Latvia, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Madagascar, Malawi, Mali, Malta, Mauritania, Mauritius, Mayotte, Melilla, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Mozambique, Myanmar, Nepal, Netherlands, New Caledonia, New Zealand, Niger, North Macedonia, Norway, Nothern Mariana, Palestinian Territory, Panama, Papua New Guinea, Poland, Portugal, Reunion, Romania, Samoa, San Marino, Senegal, Serbia, Seychelles, Sierra Leone, Slovakia, Slovenia, Soloman Islands, South Africa, Spain, Swaziland, Sweden, Switzerland, Tajikistan, Timor-Leste, Togo, Tonga, Tunisia, Turkmenistan, Tuvalu, Uganda, United States, Uruguay, Uzbekistan, Vanuatu, Wallis and Futuna, Zambia, Zimbabwe

Why do you have a custom delivery policy?

Weredog is required to comply with the Consumer Contracts Regulations 2013 (Previously the Distance Selling Regulations 2000). Because our products are  generally custom-ordered, the process works a little differently than ordering a pre-manufactured item from a store; you order from us with the understanding that there may be others before you in the queue, which means we might not get to you immediately!

DHL / UPS Licence Acknowledgements


© 2022 ‘DHL’, ‘DHL Worldwide Express’, ‘DHL Express’, ‘DHL Parcel’ are trademarks of DHL International GmbH or any other company of Deutsche Post DHL group, registered in at least one jurisdiction.

© 2022 United Parcel Service of America, Inc. All rights reservedUPS, the UPS brandmark and the color brown are trademarks of United Parcel Service of America, Inc.